Privacy Awareness in Healthcare – Pharmacy
Protect Customers. Ensure Privacy. Educate Staff.
Privacy Awareness in Healthcare – Pharmacy
Pharmacies handle the sensitive and personal information of hundreds of people every day. They are trusted by their customers to ensure the protection of their prescription profiles, health information, and other personally identifying data. This is why pharmacists, pharmacy assistants, and other pharmacy staff in Canada are required to comply with federal and provincial health information protection and privacy rules. It is critical for pharmacies to maintain their knowledge and understanding of best practices and compliance obligations regarding the collection, use, and disclosure of customer and patient information. Ensuring all members of a pharmacy team are up to date on these rules and regulations can be challenging – this is where Corridor’s online training program for pharmacists and their employees can help.
Regular privacy training protects customers, staff, and your business. The key components of your training strategy must revolve around ensuring compliance with privacy laws to mitigate risk of a privacy breach. Everyone involved in your business – pharmacists, pharmacy assistants, office managers, contractors, and consultants must understand how to correctly handle personal information so it remains confidential and secure. Maintaining high standards that safeguard information privacy and security is an essential aspect of asset management for any healthcare service, including pharmacies.
Corridor’s training includes a personalized printable certificate of achievement to support compliance and is also pre-approved by the International Association of Privacy Professionals (IAPP) for continuing education credits. Our training delivers industry best practices and is ideal for all levels of staff in any community pharmacy or pharmacy clinic that collects and stores personally identifying information.
Content Outline
- How Health Information Privacy Legislation Works in Canada
- Provincial Legislation
- PIPEDA
- Working Across Provincial Boundaries
- Privacy Issues
- Defining Privacy, Confidentiality & Security
- Benefits of Good Practices
- Identity Theft and Medical Information Theft
- Origin of Privacy Principles
- Applying the Privacy Principles in Daily Work
- Developing Policies & Procedures
- What is “Health Information”
- Collecting Personal Health Information
- Use & Implied Consent
- Disclosing Personal Health Information
- Who is Responsible for the Protection of Health Information?
- The Key Players: Custodians, Agents, and Information Managers
- Contractors, Recipients & Officers
- Responsibilities Around Sharing Information
- What is a Privacy Breach?
- Steps to Report a Breach
- An Individual’s Rights
- The Right to Correct Errors
- Managing a Consent Directive
- Administrative Safeguards
- Physical Safeguards
- Technical Safeguards
- Release of Information Requests
- Disclosure Logs
- Sharing Information
- Verbal Releases of Information
Included with every course
Subject Matter Experts
Our SMEs ensure your policy meets and exceeds industry best practices, with expert course content.
Compliance Monitoring
Administrators are able to monitor employee progress, track compliance certificates & request users to update or refresh training.
Certificate of Completion
Certificate issued when final exam passed.
Complete Audit Trail
Access to learning history, tracking compliance to a detailed level.
Cannabis
Covers all legislation related to recreational and medical cannabis use in Canada.
Real-Time Situation Support
24/7 online access to policy and procedures provides real-time, decision-making support during a crisis.
Online Subscription
No IT infrastructure required; pay only for the users you subscribe.
Evergreen Updates
Continuously refreshed content.
LMS Compatible
Deliver our courses through your company’s LMS through SCORM 1.2 integration.
Refresher Course
Protects training investment and ensures continued compliance.
Easy to Use, Simple to Navigate
Self-directed pace for all levels of employees & different learning styles.
Customization of Training
Allows for customization, incorporating existing policies and branding.
COURSE DETAILS
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Duration 2-2.5 hours
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Cost $45.00
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Passing grade 80%
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Reporting Certificate
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Languages English
- 2 Case Studies
- 6 Quizzes
- 9 Modules
- Final Exam
Instant access · Start today · Certificate on completion
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